In order to provide diversified and advanced training opportunities for industry professionals and enhance management capabilities of the local service industry, Institute for Tourism Studies (IFT) and Lausanne Hospitality Consulting, an Ecole hôtelière de Lausanne subsidiary, co-orgainsed an Executive Development Programme on People Management on 22 and 23 August. The programme attracted 32 professionals of hotels and mega resorts.
The aim of this programme is to equip managers with accurate approaches, methods and tools to manage individual and organisational performance, as well as personal performance, from a sustainable and responsible perspective, considering a company’s environment, strategy, structure and culture.
Through the programme, participants learned how to identify the key factors of success and the critical obstacles to effective people management, as well as analyse one’s own personal areas of improvement regarding people management and leadership skills.
IFT had the honour of inviting Mr. Olivier Verschelde as the facilitator of this programme. Mr. Verschelde graduated from the Ecole Hotelière Lausanne in 2003 and has been building up his knowledge of operations in hospitality industry ever since. He has been involved in managing a new boutique hotel and a spa project near Paris as well as taking the lead in the setup of several food and beverage outlets from conceptualisation to startup prior to joining Lausanne Hospitality Consulting Olivier.
As the tourism and hospitality industry is growing swiftly in Macao, the demand for high-quality professionals is increasing and thus hotel management needs to upgrade themselves to cope with the changing market trends. IFT is always striving to enhance its teaching and research so as to contribute to the tourism industry and the society. By organising seminars, workshops and trainings, IFT constantly shares with the industry the most updated information and research findings about the future development of Macao’s tourism industry and ways to enhance it.
